Purchasing Tickets
- How can I purchase tickets?
- You can purchase tickets online through our secure ticketing site or via charge by phone 877-272-8849. Tickets are also available at select Crossroads stores throughout Virginia and at the downtown Charlottesville Visitor's Center. On show days, you can buy tickets at the Box Office at the gate of the Pavilion for all shows currently on sale.
- What is your refund or cancellation policy?
- All ticket sales are final. No refunds or exchanges unless a show is canceled. In the event of bad weather, the show will go on as long as the artist is at the venue and able to perform. In the event that a show has to be canceled for any reason, we will update the website to indicate whether the show will be rescheduled or whether refunds will be issued. If you have purchased your tickets online or through our call center, you will be notified automatically.
- What type of payment does nTelos Wireless Pavilion accept?
- The box office accepts CASH, VISA, Master Card, American Express and Discover. Beer and wine tickets are CASH only. The Merchandise counter typically only accepts CASH. There are several ATM's located within a block of the theater.
